Forum Discussion
JeniJohnson-94a
5 years agoCommunity Member
Format painter not working?
My format painter never seems to work as it is supposed to.
For example. I edited an objects state (changed the colors, location, ect.) but when I chose format painter and painted on a new object...
AndreaKoehntop-
Community Member
Hi Aaron, and welcome to the E-Learning Heroes community! ✨
I apologize for the issues you are experiencing with the format painter behaving erratically.
The expected behavior is that the Format Painter carries over the text formatting, fill, outline, shadow, and other effects.
I want to ask you a couple of questions to begin troubleshooting:
- Are you using Storyline 3, or another version of Storyline?
- Are you using the latest update of Storyline 3?
- Would you be willing to share one of your .story files where you are experiencing this issue either publicly here, or privately in a case? We will delete it from our systems when troubleshooting is complete.
Hi MT!
Feel free to open a case with us if you are still experiencing this issue. We are happy to help!
MTRussell
3 years agoCommunity Member
I will do that when it happens again. I have the latest version. Maybe the
issue is related to certain assets locking up on pages. Very strange.