Forum Discussion
Hi Abhishek,
Thanks for reaching out!
I'm sorry to hear you're experiencing this issue, but I'm happy to help troubleshoot.
- Are you using a custom font?
- Is this happening with only this project or multiple files?
If you're able to share the .story file, I'd like to test it out on my end. You can upload it You can upload it here or privately in a support case. We'll be sure to delete it from our systems once troubleshooting is complete.
- Abhishekshinde-Community Member
Hi Kelly,
Thanks for responding!
File do not contains any custom font & this is happening with multiple files from this project.
We have also shared one of the file in support case. Kindly check & let us know further.
Support Case Number: 03432382 Thanks, Abhishek! Our team will take a look and follow up with you in your support case. You should be hearing from one of our Support Engineers soon via email.