Forum Discussion
Full Screen Mode - Not Working
Has anyone else noticed the full screen mode doesn't seem to work unless you first minimize the window?
See attached video
6 Replies
believe this is specific to review and will work fine outside
Hi RichardMulcahy,
Thanks for reaching out!
The full-screen button should work on the first click, regardless of whether the browser window is minimized. I did a quick test using the latest versions of Google Chrome, Mozilla Firefox, and Microsoft Edge, and the full-screen button worked on my first attempts. I'd like to ask a few questions to clarify your experience.
- Are you experiencing the same behavior when you view your Review 360 course on other browsers?
- Can you replicate the issue using this sample course that I published?
- Are all your browsers up-to-date?
Looking forward to your response!
Yes, same results on both Chrome and Edge. Both up to date. And same results with your sample file.
Hi RichardMulcahy,
Thanks for troubleshooting the issue with me! I opened a support case on your behalf to get you in touch with a support engineer who can take a closer look at what's happening. You're in good hands, and someone from our team will be in touch shortly!
Hi JoseTansengco I'm experiencing the exact same issue with Richard and also have tested your sample with the newest Chrome.
