Forum Discussion

CarrieFranz's avatar
CarrieFranz
Community Member
13 years ago

Fuzzy Images

I am finding that images degrade significantly when inserted into a course. I have compared images that were on slides imported from PowerPoint and images that were inserted (with different format:...
storyline 360
KatieRiggio's avatar
KatieRiggio
Staff
6 years ago

Hello Heinee, 

Thank you for sharing what's going on. I appreciate you trying those steps, and I'm happy to look into the image quality!

First, we have these best practices for working with media in Storyline: Best Practices for High-Quality Media 📌

For the best guidance, could you help me confirm these details?

  • What file format are the graphics in (.png, .jpg)?
  • What browser(s) is your client using to view the content?
  • Can you share one of the files with us to test? You can use this secure upload link.