Forum Discussion

maggieb's avatar
maggieb
Community Member
12 days ago

Generating preview not working

My preview gets hung up at 15% I have tried saving and closing the course and then reopening it. Reinstalling the software is not an option. Anyone have a solution?

1 Reply

  • Hi maggieb,

    Thanks for reaching out! I understand that you're having issues previewing your Storyline course.

    Would you be willing to share a copy of your Storyline file here or privately through a support case so we can see whether there are possible corrupt elements causing the problem? We'll delete it when we're done testing.