Forum Discussion

DiarmaidCollins's avatar
DiarmaidCollins
Community Member
3 years ago

Ghost borders / bounding boxes

Another year, another problem. After the Christmas break decided to upgrade to Windows 11 and the latest version of Storyline (I know, I'm crazy, right???) just to start the year with a fresh system...
storyline 360
EricSantos's avatar
EricSantos
Staff
3 years ago

Hi Diarmaid,

Thanks for the update! I see that Jan suggested closing the format window and seeing if the issue will still happen. If the problem persists, he recommends running the cleanup script along with reinstalling the Articulate 360 desktop app and Storyline.

I hope these steps will help resolve the issue on your end. Please keep us posted!