Forum Discussion
Ghost Outline of Movies in Storyline 360
Greetings all,
When I place movies (.mov) into a Storyline 360 project I randomly see a thin black line on one or more edges of the movie. Sometimes they exist and sometimes they don’t.
Stranger...
This is happening to me as well. I get a thick vertical line down the right of my images. Only on some. I haven't downloaded the course yet to see if it's maybe just a preview bug. If there is a solution for this, please update!
Hi Alicia,
Thanks for reaching out!
I'm sorry to hear you're experiencing an issue with some of your images. I'm happy to help troubleshoot and have a few clarifying questions to help me better understand.
- Tony's issue appeared when inserting movies. Are you seeing this with images only or videos as well?
- Are you inserting these images from the Content Library or somewhere else?
Please make sure you're using the latest version of Storyline 360, and let us know if you're still seeing the vertical line in the published course. If you're comfortable uploading a screenshot or a copy of your course, it'd be helpful to narrow down the issue. You can share those here or privately in a support case, and we'll delete them from our systems once troubleshooting is complete.
