Hangul letters changed to gibberish words after Storyline was exported

Hi Dominic, and welcome to the E-Learning Heroes community! ✨

I apologize for the issues you are experiencing with Korean characters changing after importing your file. 

Which version of Storyline are you using?

I reviewed the case notes, and Aida's problem was resolved when she added the language to her computer. To do this:

1) Go to the Control Panel.
2) Go to Language.
3) Click Add a language.
4) Search Korean and click Add.
5) Restart the computer.
6) Publish the course again.

As another follow-up question: what font are you using? I saw similar issues resolved by changing to a different font in Storyline if the above steps do not work, and you can change the font. 

If neither of these resolves your issue, please open a support case with us so we can investigate further.