Forum Discussion

menabt's avatar
menabt
Community Member
1 month ago

Has the Audio transcript button disappeared?

Hi all,

I've been developing a course in Rise 360. As part of the lesson I have audio and I need to include the transcripts, which I'm doing manually (enabling the "Transcribe audio file" option). 

When previewing or after publishing to review, I can't see the "See transcript" button in the audio player. A couple of days ago it was there, and upon clicking it, the transcript would appear in a panel to the right side of the browser window, but now that button has disappeared from the player.

Was it removed on purpose or is this a bug after the most recent update (which I know modified some functionality in the audio blocks)?

Thanks for your insights! 

Julio

rise 360

5 Replies

  • carlaali's avatar
    carlaali
    Community Member
    1 month ago

    I have the same issues, it was there a few days ago and today it isn't showing up on any of the audio files I upload. The hover is there, but the icon itself is completely  "grayed" out.

  • SG3's avatar
    SG3
    Community Member
    30 days ago

    ...awaiting to get an update on this too as we are launching our content this week

  • LoraMatzner's avatar
    LoraMatzner
    Community Member
    29 days ago

    Also experiencing this issue with multiple modules that used to show it.

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    28 days ago

    Hi menabt​ & SG3​!

    Sorry to hear Rise 360's transcript button is missing from the UI!

    I can confirm this behavior is related to a bug in Rise 360. This bug causes the Show Transcript icon to appear invisible, yet still functional. I've added your voices to the bug report, so we can notify you as soon as a fix is ready.

    As a workaround, hovering over the spot where the Show Transcript label normally appears still allows the button to be clicked.  

    Thank you for your patience. I'm sorry if this has been slowing you down!