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ArikaClarkAlejo's avatar
ArikaClarkAlejo
Community Member
3 years ago

Help with 360 photo and video

Is there a way to edit only the mobile version of a storyline project?

And/Or can I get help with this issue?
 
We are using a 360 degree photo with markers. When the one marker pops up there is a video placeholder and a button to play the video (explore the room).
 
However on mobile, the video is playing behind the pop-up and you have to drag the pop-up away to see the video playing. Most people won’t know to do this and it looks unprofessional.

Any ideas? It’s not on a layer because it’s a marker.
 
It works fine on the desktop, but this is needed for mobile/ipads.

360° Restaurant Tour - Push Play | Review 360 (articulate.com)
  • Hi, Arika!

    Your restaurant tour looks great! The pop-up issue sounds frustrating and the last thing you want is to look unprofessional. Could you share your .story file so I could troubleshoot the issue?

    Thanks for reaching out!