Forum Discussion

LoriPage's avatar
LoriPage
Community Member
8 years ago

Help with error message and unable to save project

I am getting this error when trying to save my project or even to save under another name this is the error report: Cannot Access a Disposed Object Object name: StoryPackage Please Help! Lor...
storyline 360
KatieRiggio's avatar
KatieRiggio
Staff
7 years ago

Thanks for sharing your project with us, Anton!

I see my teammate, Cleo, tried everything he could to try to recover the file. Appreciate you working with us, and I'm so sorry for the headaches. File corruption can happen even if all the recommended best practices are followed, unfortunately.

There might be a working version of that project in your temp files, though! Here's how to check: 

  1. Open this folder in Windows Explorer:  %Appdata%\Articulate\Storyline 
  2. Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop. 
  3. Change the file extension of the copy on your desktop from *.tmp to *.story
  4. Double-click the file to open it in Storyline. 

If you're also a visual learner, here's a quick Peek on this process. We're crossing our fingers and toes, so let us know how you make out!