Forum Discussion
Help with error message and unable to save project
Hi, I'm adding to this list. I am getting this same error message, and have been for the past two weeks on several different files. I am using 3.6.18134 and this seems to be happening only since I installed the upgrade. I am starting to wonder if it isn't something in the upgrade.
I've tried saving to a LAN and to my local drive. Same message. My local drive has 200GB of space available, so that can't be the issue.
It won't even let me "save as" - still the same message. On other files, this worked. But it isn't for this one. Since I can't save it, I can't attach the document for you to see what is corrupted.
I have to tell you, this really is crummy. (And that's a nice way of saying it!)
Hi Diane,
I'm sorry you've run into such trouble, and I'd agree with Wendy's thought that it's likely an issue with not working locally. We have some general guidelines here on how to prevent file corruption, and it's worth double checking all those as well.
Also, Update 6 of Storyline 3 has been out since March, and we haven't seen a rise in these reports since then so I don't believe it's anything to do with the update.
If you need our help to take a look at your file and confirm we're always here - you can share files in the E-Learning Heroes Community or send directly to our Support Team.