Hi Dave,
I was a freelance ID and course developer for 17 years, and I understand your frustration.
Yes, our contractors know the ins and outs of transferring course ownership.
The owner transfer process is fairly simple:
Course owner opens the page that shows the course collaborators.
If the person that the course ownership will be transferred to is currently not a collaborator, add them as a collaborator.
Hover over the name of the current course owner and the Transfer option will appear. Click on Transfer. Choose the name of the new course owner. Click TRANSFER.
In the past we have also used this process when removing a seat from contractors:
My point was not to see if anyone knew how to do it, but if articulate would take the time to teach the customers how to do this, rather than how to create cute little PowerPoint, templates that look all cartoony and cute in storyline. They’re so busy doing webinars on how to use triggers but new users don’t get any assistance in how to hand off projects to clients which I think is important
