Forum Discussion

LiGPlaymakersDe's avatar
LiGPlaymakersDe
Community Member
3 years ago

How come some of my storyline blocks in rise have a play button and a black box but others don't

Some of my storyline products are showing a play button and a black box (even though the player is white) like so:

Others do not like this

I don't so much mind the play button, but I'd like to remove the black box. Any ideas on how to do that? 

 

  • The play button appears on the Storyline Block if your first slide contains an audio or video. You can avoid this by removing the audio or video from the first slide of your Storyline course. 

    I hope this helps!

    • RobynDeMong-649's avatar
      RobynDeMong-649
      Community Member

      Is there a way to automatically play a SL block? I want to add a gif with sound but Rise doesn't allow that, so I made it a "video" but now the user has to push a button in order for it to play. I just want the sound to play with the gif.

      • AngeloCruz's avatar
        AngeloCruz
        Staff

        Hi Robyn! 

        We have a cover photo feature that allows you to choose your own image that will appear when you view Storyline blocks! Read more about that feature in the article below:

        Storyline 360: Choosing Player Features

        I hope this helps. Have a good one!

    • JulieMahony's avatar
      JulieMahony
      Community Member

      So, what if you add a new slide at the front without any audio or video and it still shows a play button :( Any ideas?

      • StevenBenassi's avatar
        StevenBenassi
        Staff

        Hi Julie!

        Happy to help with this!

        The appearance of a play button indicates that some media is present in the Storyline Block. Is there a chance any audio or video files are hiding on a Layer? A helpful way to check is by referencing the Media Library.

         

        This tool keeps track of images, characters, audio clips, and videos in your course. It also shows which slides they are being used on.

        If you're still running into trouble, please connect with our support engineers through a support case. They'd be happy to continue troubleshooting with you!

  • Hi! My first slide has audio, but when I embed it in Rise, it plays as soon as a learner visits the page although the storyline interaction is at the bottom. How do I ADD in the play button so the audio starts when the learner is ready?

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi Kelsey!

      Sorry to hear you've run into this issue!

      I haven't heard many reports of audio from Storyline Blocks playing automatically, if the Block isn't in view. It would be helpful to see the .story file you've been working with, and test it on our end. I've opened a support case on your behalf and sent you an e-mail with a link you can use to share your files privately.

      In the meantime, can you share more details on how you were viewing the Rise lesson when you noticed this behavior? During preview within Rise 360, or after publishing to an LMS?

      Looking forward to hearing from you!