Forum Discussion

ShadAgbanrin's avatar
ShadAgbanrin
Community Member
3 years ago

How to change email address ?

Hi community, 

I want to change my e-mail address for articulate account but don't know how to do that. Coul you help me please ?

 

Marème

rise 360

5 Replies

  • Chris-Santos's avatar
    Chris-Santos
    Staff
    3 years ago

    Hi Christelle,

    Here's how to change the email address associated with your Articulate ID: 

    1) Go to https://account.articulate.com and sign in with your current email address and password. 

    2) Enter your new email address in the Articulate ID Email field, then click Save. 

    3) You should receive a confirmation email within a few minutes. Click the link in the email to verify your new information. 

    If you need further assistance, you may reach out to support here.

  • OrestesRodrguez's avatar
    OrestesRodrguez
    Community Member
    4 months ago

    If I change the email address on my Articulate 360 account (Team Subscription), do I lose my Rise and Review content? Or will the links and everything remain the same?

    • KellyAuner's avatar
      KellyAuner
      Staff
      4 months ago

      Hi OrestesRodrguez,

      I'm happy to help!

      Rise 360 and Review 360 content are linked to your Articulate ID which is your email address. If you update your email address in your account settings (https://account.articulate.com/), your content will remain as long as you have an active subscription. Please let me know if you have any questions!