Forum Discussion

ShadAgbanrin

Community Member

3 years ago

How to change email address ?

Hi community,

I want to change my e-mail address for articulate account but don't know how to do that. Coul you help me please ?

Marème

rise 360

5 Replies

Chris-Santos
Staff
3 years ago
Hi Christelle,

Here's how to change the email address associated with your Articulate ID:

1) Go to https://account.articulate.com and sign in with your current email address and password.

2) Enter your new email address in the Articulate ID Email field, then click Save.

3) You should receive a confirmation email within a few minutes. Click the link in the email to verify your new information.

If you need further assistance, you may reach out to support here.
Kartiksarathe-4
Community Member
2 years ago
i want to know my current email id.....but i donot know how...please help
- Chris-Santos
  Staff
  2 years ago
  Hi Kartik,
  
  You may reach out to our support team for assistance. Thanks!
OrestesRodrguez
Community Member
19 days ago
If I change the email address on my Articulate 360 account (Team Subscription), do I lose my Rise and Review content? Or will the links and everything remain the same?
- KellyAuner
  Staff
  18 days ago
  Hi OrestesRodrguez,
  
  I'm happy to help!
  
  Rise 360 and Review 360 content are linked to your Articulate ID which is your email address. If you update your email address in your account settings (https://account.articulate.com/), your content will remain as long as you have an active subscription. Please let me know if you have any questions!

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Hi community,

I want to change my e-mail address for articulate account but don't know how to do that. Coul you help me please ?

Marème

","body@stringLength":"223","rawBody":"

Hi community,

I want to change my e-mail address for articulate account but don't know how to do that. Coul you help me please ?

Marème

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Coul you help me please ? \n \n 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How to change email address ?","moderationData":{"__ref":"ModerationData:moderation_data:825919"},"body":"

Hi Christelle,

Here's how to change the email address associated with your Articulate ID:

1) Go to https://account.articulate.com and sign in with your current email address and password.

2) Enter your new email address in the Articulate ID Email field, then click Save.

3) You should receive a confirmation email within a few minutes. Click the link in the email to verify your new information.

If you need further assistance, you may reach out to support here.

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i want to know my current email id.....but i donot know how...please help

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"86","kudosSumWeight":0,"postTime":"2023-10-31T01:00:58.000-07:00","lastPublishTime":"2023-10-31T01:00:58.000-07:00","metrics":{"__typename":"MessageMetrics","views":124},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:825918/message:825920","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwzfDM5OjF8aW50LDgyNTkyMSw4MjU5MjE","node":{"__ref":"ForumReplyMessage:message:825921"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:825921":{"__typename":"ModerationData","id":"moderation_data:825921","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:825921":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:23754"},"id":"message:825921","revisionNum":1,"uid":825921,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumReplyMessage:message:825920"},"conversation":{"__ref":"Conversation:conversation:825918"},"subject":"Re: How to change email address ?","moderationData":{"__ref":"ModerationData:moderation_data:825921"},"body":"

Hi Kartik,

You may reach out to our support team for assistance. Thanks!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"84","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-11-02T04:39:45.000-07:00","lastPublishTime":"2023-11-02T04:39:45.000-07:00","metrics":{"__typename":"MessageMetrics","views":105},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:825918/message:825921","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:849250":{"__typename":"User","id":"user:849250","uid":849250,"login":"OrestesRodrguez","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-05-04T15:14:47.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7C89985f7d-49e0-4aa7-b83d-095661007b76"},"rank":{"__ref":"Rank:rank:6"},"entityType":"USER","eventPath":"community:rwgqn69235/user:849250"},"ModerationData:moderation_data:1222510":{"__typename":"ModerationData","id":"moderation_data:1222510","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:660707":{"__typename":"User","id":"user:660707","uid":660707,"login":"KellyAuner","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-04-11T11:59:40.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid%7Ca1155316-5806-481d-af12-aaa6d47efeba"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:rwgqn69235/user:660707"},"ForumReplyMessage:message:1222510":{"__typename":"ForumReplyMessage","uid":1222510,"id":"message:1222510","revisionNum":1,"author":{"__ref":"User:user:849250"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumTopicMessage:message:825918"},"conversation":{"__ref":"Conversation:conversation:825918"},"subject":"Re: How to change email address ?","moderationData":{"__ref":"ModerationData:moderation_data:1222510"},"body":"

If I change the email address on my Articulate 360 account (Team Subscription), do I lose my Rise and Review content? Or will the links and everything remain the same?

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Hi OrestesRodrguez,

I'm happy to help!

Rise 360 and Review 360 content are linked to your Articulate ID which is your email address. If you update your email address in your account settings (https://account.articulate.com/), your content will remain as long as you have an active subscription. Please let me know if you have any questions!

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Reach 360 SSO Configuration - 409 Conflict Error with IDP Issuer URL (Expired Account Conflict)

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