How to change the image of Labeled Graphic

Hi Rashy,

Thanks for reaching out! Here's how to change the image on a labeled graphic block.

Let me know if you have any other questions!

Hi Tara,

Once you have selected Edit on the left hand side of the screen, you also need to scroll down to the bottom of the balloon image and select the other Edit button to edit the image itself. This will give you the option to upload a new image.

that doesn't show on my screen

Hi Sandie,

Are you first selecting the Edit button to the left of the labelled graphic? This needs to be done first, to enter Edit mode, before the second Edit button appears underneath the default image. If you are following the correct sequence and the second Edit button is not appearing at all, then I think there may be an issue with your Rise as that is the way it should be working.

Hi, I'm having problems with uploading a new picture for the Labeled Graphic option. I receive an error message: please verify the file type is an image and try again. I used both .png and .jpeg. It normally works. I can upload it in other sections, but not here. What can I do?

Hi,

I'm not sure what your problem is as I just tried downloading your attached image into Rise as a labelled graphic and it worked perfectly.

What I would suggest is to try downloading the image from your post, save it in a different folder and give it another try in Rise. I have come across a previous instance where a similar problem occurred and using a different copy of the file ended up solving the problem.

Hello, Mammoet!

I was also able to upload your screenshot to a labeled graphic block without any issues. Be sure you're using a supported web browser, and give it a try again. Let us know if you're successful!

So this was helpful, but the placement of the edit image button does not align with its location in other blocks. This should be uniform for ease of use. Also, when I go to edit, my screen enlarges the block so the edit image button is off screen, I had to scroll down. 

Thanks for your feedback on how we can make this block more user-friendly, Ian! 

I cannot get this to work either. I'm getting the same error as Mammoet. Asking me to verify it's an image file. It's a png. I've uploaded images elsewhere, but this block will not proceed with .png or .jpg. I've tried on both Safari and Chrome, both up to date browsers. It makes no sense. Is the labelled graphic a specific file type?