Forum Discussion

AlFrank's avatar
AlFrank
Community Member
4 years ago

How to set up collaboration

I created a number of Rise courses for a client. My client want to be a "collaborator" so she can make changes. I don't know how to set this up. My client sent me a screen shot with a "collaborator"...
rise 360
LeaSAgato's avatar
LeaSAgato
Staff
4 years ago

Hi Katia! You can check out this article for the steps on how to add collaborators to your Rise course. Collaborators can remove themselves as a collaborator on your content. Is it possible that your collaborators have done this which would explain why they have disappeared as collaborators on your course?

If this is a recurring issue for you, kindly submit a support case using this form, and our customer support engineers will reach out to you directly to work with you on the issue. Thanks!

KatiaTzolova's avatar
KatiaTzolova
Community Member
4 years ago

Thank you.
I am able to see the collaborator now. Not sure what had happened.
Next time if this happens again, I will contact you.

Thank you,

Katia P. Tzolova
Underwriting Training Specialist; UW Training, Practices and Quality Assurance; Group Benefits
E Katia

  • LeaSAgato's avatar
    LeaSAgato
    Staff
    4 years ago

    That sounds great, Katia! Thanks for letting us know.