Forum Discussion
I cannot edit courses in RIse
Good morning.
Are there any issues with Rise today? When I try to create or edit a course, the screen is blank.
Is anyone else experiencing this?
Please help, I'm about to make a delivery and I need to access the editor.
Thanks a lot!
4 Replies
Are you in the EU? A status update says that data center was down, but the problem should be fixed: https://www.articulatestatus.com/incidents/2wzvb4dpjzgq
- If you're still having problems, it's best to contact the staff directly: https://access.articulate.com/support/contact
- For future reference, here's the link to the status page: https://www.articulatestatus.com
Yes, I'm in Spain.
It seems the editor works now.
Thank you!
I'm glad it's working again.
I recommend bookmarking the Articulate Status page (link in my previous reply). That's the quickest way to find out if Rise, Review, or something else isn't currently working.
Hi, InesSalcinesGay!
We experienced a brief incident yesterday, during which Rise 360 was unavailable for EU Data Center customers. Everything is back up and running as expected, and we apologize for any inconvenience! JudyNollet had a great suggestion of bookmarking Articulate's Status page. You can also subscribe to updates so you'll be notified by email when there's an outage and when it's been resolved.
