Illustrations not showing up

Hi Marika!

Sorry to hear you are having issues getting illustrations from the Content Library 360 to show up in your Storyline course!

I just had a follow-up question first. Did you happen to connect to another network? This issue can arise when connecting to a secure network that might be blocking Articulate 360 services, and preventing your apps/its features from functioning properly.

As a solution for this, the network endpoints for Articulate 360 need to be added to the allowlist in the network where you are connected.

Please let me know if that worked for you!