Forum Discussion
NicholasJackson
2 years agoCommunity Member
Image from previous slide showing up on alternate slides
Hello,
I am encountering a rather strange error with Storyline and I am wondering if anyone can help? I reopened my save file to make a change towards the end of the module. Prior to making this ...
NicholasJackson
Community Member
I am not able to share the file I am sorry as it contains sensitive information to my organisation.
JoseTansengco
2 years agoStaff
Hi Nicholas,
Happy to help!
I noticed in your video that you were .emf files. As a troubleshooting step, can you try converting these files to either jpeg or png to see if this helps address the behavior?
If changing the format of your image files doesn't work, I'd recommend opening a support case and sharing a copy of your project file there. You can share just the slide where you encountered the behavior, with all proprietary information removed. We can also provide you with an NDA if this will allow you to share a copy of your file with us. You can open a case with our support team here.