Forum Discussion
Image Sizing Issue in Process Interaction
Hi Everyone,
I'm having a bit of an issue with image sizing in a process interaction. On one slide, the image is large, but on the next slide a different image seems to get compressed. I've check ...
Hi Lindsey,
Happy to help!
You can try disabling image optimization for your images as a troubleshooting step to see if this fixes the issue you're experiencing. Just add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that file size limits still apply.
Example: sampleimage_NOPROCESS_.jpeg
Check out this article for more tips and best practices for media files in Rise 360. If the issue persists, please open a case with our support team here so we can take a closer look at what's happening.
