Forum Discussion
PeggyKunz
4 years agoCommunity Member
Images are all Blurry in Storyline...inserting images from Snag-it and PhotoShop...have tried everything!
Here is what I've tried...thanks for any help you can offer:
1. Ensuring the image size that is inserted into Storyline is 100 percent of what it was in Snag-it. I don't manipulate the image size...
LaurenDuvall
4 years agoStaff
Hi everyone!
We are seeing this on our end as well, so our team is aware of this issue with blurry images. This has been frustrating for many, and we apologize for that! Your comments are not going unnoticed.
I want to provide transparency on where this issue stands with our team. We've brought in our Customer Support Product Liason, Michael, who has shared this issue with our Engineering team and is in constant communication, which will help us find a solution. It has been tagged as a priority, but I don't have an ETA on when a fix will be ready to ship.
We will share any updates in this discussion!