Forum Discussion
HannahAndrews
8 years agoCommunity Member
Images disappearing
I just saw quite a few postings about this from several years ago, but I'm relatively new to the software and am experiencing this.
Could someone provide guidance on what is causing images to go b...
ChrisieCreese-8
4 years agoCommunity Member
I am getting the same issue. I was testing the 'text to speak' function for partially sighted access. I also added an on/of switch. When I published it to show a colleague, many of the images on the layers disappeared. Also, the audio wasn't working on all slides.
LaurenDuvall
4 years agoStaff
Hello Chrisie!
We are happy to help! I'd like our team of Support Engineers to work with you directly. Can you upload your .story file in a support case? We'll let you know as soon as we receive the project and continue troubleshooting via email.
Related Content
- 9 months ago