Forum Discussion

KathrinQuilling's avatar
KathrinQuilling
Community Member
5 years ago

Import of Rise-Object in Ilias - Learning Progress not shown

I imported a rise LMS-Object in our LMS "Ilias" but the Learning Progress is not stated as "passed" after finishing the module. We use "Chrome" and "Safari" as a Browser, by using "Edge" the Learning Progress is stated correctly. Any help is appreciated.

Thanks

Kate

rise 360

3 Replies

  • Renz_Sevilla's avatar
    Renz_Sevilla
    Staff
    5 years ago

    Hi Kate!  I see you created a case with us and are currently working with Vevette! You're in good hands, and she'll continue working with you privately in that case.

  • JanineGeiler's avatar
    JanineGeiler
    Community Member
    4 years ago

    Hello, could you solve the problem in ILIAS? We have the same problem with our RIse courses in ILIAS. I would very much apreciate if you could tell me how to see the Learning Prograss in ILIAS. Thanks

    • hazelB's avatar
      hazelB
      Staff
      4 years ago

      Hi Janine!  I would suggest troubleshooting your file in SCORM Cloud to check if the behavior is the same. SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.

      This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
      You'll also find some helpful LMS-troubleshooting tips here.
       
      If your course works properly in SCORM Cloud but not in your LMS, kindly share your SCORM Cloud findings with your LMS provider to troubleshoot the issue. 
       
      If the behavior is the same in SCORM Cloud and your LMS, please open a case with us here.