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ChrisWant419's avatar
ChrisWant419
Community Member
5 months ago

inconsistent pausing when creating a single video interactive video

Hi all. I hope you can help please! I am creating interactive videos, using a video on a single slide. The timeline pauses at various points, triggered to pause by hotpots starting and an instruct...
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ChrisWant419's avatar
ChrisWant419
Community Member
4 months ago

Hi Eric

Thank you for your reply.
I can confirm that all triggers are set to the slide timeline. The video is locked on the timeline at 0 seconds.
As it is a internal system, I am unable to share here, so will set up a support case.

Many thanks
Chris

  • KellyAuner's avatar
    KellyAuner
    Staff
    4 months ago

    Hi, Chris!

    I see that you’ve connected with my teammate, Darrell. You’re in great hands! We’ll continue the conversation in your support case.

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