Forum Discussion

yukataniyama's avatar
yukataniyama
Community Member
11 months ago

Insert SSML tags

Hello everyone,  TTS doesn't work correctly when I insesrt SSML tags. TTS speaks body and the tags too. I tried neulal voices, both Japnese language and English(US) language. The both language...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    10 months ago

    Hi Everyone!

    I'm happy to share that we just released Storyline 360 (Build 3.84.31647.0) which includes the fix for the bug:

    • Storyline reads the SSML tags in the TTS script if there is a blank space or line break at the beginning/end of the code

    Now all you need to do is update Storyline 360 in your Articulate 360 desktop app to take advantage of the newest bug fixes and features!

    If you run into any issues, please don't hesitate to reach out to our team by submitting a support case.

yukataniyama's avatar
yukataniyama
Community Member

Hello Elaine,


I have reported the problem to the Articulate support team.
I will contact you when I could solve it.

Thank you.

StevenBenassi's avatar
StevenBenassi
Staff
11 months ago

Hi Yuka!

Sorry to hear you've run into this setback when using SSML tags in Storyline.

Great move on opening a support case! I see that you connected with my colleague Ian. It looks like Ian replied to your e-mail with some feedback and steps to take.

We can continue troubleshooting through your case to help keep all information in one spot.

  • yukataniyama's avatar
    yukataniyama
    Community Member
    11 months ago

    Hello Steven,

    Thank you for your comment.

    Yes, I've confirmed the email from Ian. I could get success to proceed TTS with SSML tags when I use a test file which sent by Ian.
    But I couldn't get success in my Storyline even if I copied Ian's file log and paseted to my TTS.

    After I will uninstall and re-install Storyline next week, I would feedback to you and Ian.

    Thank you very much!

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