Forum Discussion
FatimaGuiomar
2 years agoCommunity Member
inserting a video into Storyline 360
Hello:
I am inserting a 37min video into my project in Storyline 360.
Under the timelines, it remains at 5s. When I preview the file - there is nothing. I have never encountered this before.
Help please. Thanks
Hello Fatima,
Sorry to hear that you ran into this issue. Would you be willing to share a copy of your video file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!