Forum Discussion
Inserting GIF files into Storyline
Hi there - I find Storyline crashes every time I try to insert a gif file as a picture. I can't even preview. The gif is created in Vyond - any ideas?
Thanks :)
Hi Julie!
It sounds like you were having some issues with your Storyline 360 course crashing and refusing to preview after inserting a gif file. I'd be happy to help troubleshoot this with you!
Testing it out on my end, I was able to insert a gif file successfully and preview/publish my course without issues. Everything was working as intended!
I just had some follow-up questions to help me get a better idea of your setup:
- Are you working locally? We recommend you Create, Edit, and Publish Courses on Your Local Hard Drive while authoring in order to avoid erratic behavior.
- Are these issues specific to one Storyline 360 course/gif file or across all of the courses you are authoring?
If you'd be willing to share a copy of the affected .story and gif files here in the discussion or privately through a support case, I'd be happy to test them both on my end to see if I can reproduce the same behavior.
Looking forward to hearing from you!