Forum Discussion

CindyMcElhin363's avatar
CindyMcElhin363
Community Member
6 years ago

Inserting hyperlink in Rise

I am trying to insert a url link to a piece of text in a paragraph block - for example: click here to learn more where "here" is hyperlinked to an external webpage. I can select the chain icon on th...
rise 360
Renz_Sevilla's avatar
Renz_Sevilla
Staff
4 years ago

Hi Ana! Thanks for reaching out! I was able to test hyperlinks in Rise using the latest version of Chrome. The links were opening in new tabs properly.

Could you please share which browser and versions you're having trouble with? This may be the behaviour of your browser trying to open in a new tab or new window causing this issue.

Can you also please try testing in another browser? If you still have issues with hyperlinking, I'd like to invite you to open a case with us so we can look into this further.

AnaAquino's avatar
AnaAquino
Community Member
4 years ago

Thank you! Yes I figured out that I have to use Chrome. I was using Edge and it does not work and was getting panic! But I have to let my learners know to use Chrome when using the eLearning course. Best Ana.

Ana
ana e. aquino | INSTRUCTIONAL DESIGNER
GLOBAL TALENT & ENGAGEMENT
American Express TRAVEL & LIFESTYLE SERVICES
2225 Sheppard Avenue East | Toronto, ON M2J5C2, Canada
H: 647-342-6610 | E: ana.e.aquino1@aexp.com

[cid:image001.png@01D778B1.64145E80]

  • Renz_Sevilla's avatar
    Renz_Sevilla
    Staff
    4 years ago

    That's great Ana! Glad you were able to get it working!

    Side note, it looks like you may have replied via email, and your signature came through as well.
    Not to worry though, you can hit Edit under your comment and delete any personal information. Hope that helps!