Forum Discussion
Inserting Ready-Made Captions
Anyone having an issue with ready-made captions not showing up completely when playing/previewing? I used a ready-made caption to show a conversation between two people but the bubbles leading to the person speaking disappears when I try to view by clicking play or preview. The main bubble with text will show, but I can't figure out why the smaller bubbles disappear.
-No states set other than normal. No triggers given on this layer.
-Build 3.110.36211.0
4 Replies
Not able to replicate - can you share the slide?
In the screenshot I uploaded, the 2 bubbles leading to the character disappear during play/preview. There are no additional states, and no layering issues I can find. I've added circles to make up for it, but am not sure why it didn't work.
Hello AliciaHiltner,
I'm glad that RonPrice recommended reaching out to us in a case. Thanks, Ron!
I see that you're working with my colleague Luiza within a support case. You're in excellent hands! We'll continue the conversation over in your case, so everything is in one spot.
Just to confirm - you are working on your local C: Drive. Without seeing the file, there is not much else to offer. I would recommend sharing the file here or submitting a case:
