Forum Discussion
Inserting template gets stuck every time?
I have a course where i have created block templates for reuse throughout the course. This worked one or two times, but now when I chose to add a block and pick my template from the block library, i...
Hi Gracen, Henrik, and Luka,
I'm sorry to hear you've encountered this issue again! I appreciate you sharing the workaround, Luka! Have you tried using a different network to see if it helps?
If the block template still won't load, could I have you connect with us in a case so you can share your Rise 360 courses with us? We'd like to dig deeper into this. We'll reach out soon after we hear from you!
I’ve found that if you hover your mouse over where the trash bin/delete icon is typically found (you will not be able to see it) it will change to a selector arrow and you can click as if the icon is there. This has always solved the problem for me. It’s yet another strange glitch in Rise, unfortunately. Hope this helps.
Annie White (she/her/hers)
Creative Director | Collective Next, LLC
