Forum Discussion
StephenEvans-3a
2 months agoCommunity Member
Inserting template... not loading
Hi,
In Rise, added a previously made block and inserting it, it just says:
Inserting template... but does not load. Usually ok but started yesterday and still not working. Server issue?
Ch...
LaurenDuvall
2 months agoStaff
Hi StephenEvans-3a! Thanks for letting us know. I'm sorry the template isn't inserting like it should.
You mentioned duplicating the course, which is super helpful. Have you also tried adding the template to a brand new course? And just to narrow things down a bit more, are you able to insert other templates successfully, or is it only this one giving you trouble?
Let me know what you find, and we’ll go from there!
- StephenEvans-3a2 months agoCommunity Member
Hi Lauren,
Turns out I had delete some cookies and everything started working again. 1st time in 8 years of use I had to do that with Rise.
Cheers,
Stephen.
- StevenBenassi2 months agoStaff
Hi StephenEvans-3a!
Thanks for following up!
Glad to hear your issue has been resolved. Have a great start to your week!
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