Hello Alex,
Sorry to hear that you ran into this snag. I'd like to ask a few questions to help clarify your experience:
- Does adding a labeled graphic block without changing the default background image allow your course to be published?
- Are you able to replicate the behavior in a new Rise 360 course?
- Are you adding any media files to the markers in the block?
If you are able to isolate the behavior to specific media files, kindly upload them here or through a case with our support team so we can check why those files are causing issues to a Rise 360 course.
