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AurianeBus's avatar
AurianeBus
Community Member
5 years ago

Invalid answer pop up customize

Hello ! I've looked everywhere in this forum and saw a lot a people that are having the same issue but the answer is not clear for me... I want to change this pop up : I've followed this ...
storyline 360
LaurenDuvall's avatar
LaurenDuvall
Staff
2 years ago
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Hello Claire!

As my teammate Jaycee mentioned, you can modify the text on the original invalid answer pop-up, but you won't be able to remove it completely. 

If the layer you created isn't showing up, do you mind sharing the .story file so we can take a look. You can share it in this discussion or privately in a support case. 

JenniferRandolp's avatar
JenniferRandolp
Community Member
3 days ago
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I followed the steps and the new Invalid Message is showing up correctly for my Text Entry slide. My problem is that it shows the "Try Again" message first, then it shows the "Invalid" message. That's too many messages based on one interaction. I've arranged the triggers  so that the "Show invalid layer" trigger is before the "Submit interaction" trigger. Not sure if it matters, but I also tried sorting the order of the layers as well. How can I prevent the Try Again message from showing up before the Invalid message?

 

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Member","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:765498":{"__typename":"User","id":"user:765498","uid":765498,"login":"AurianeBus","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/aid|f0edd2db-e202-41dc-8aaa-0622657e1990"},"rank":{"__ref":"Rank:rank:6"},"email":"","messagesCount":0,"biography":null,"topicsCount":0,"kudosReceivedCount":0,"kudosGivenCount":0,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-05-02T09:10:58.000-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ForumTopicMessage:message:906911":{"__typename":"ForumTopicMessage","uid":906911,"subject":"Invalid answer pop up customize","id":"message:906911","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:765498"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:906911"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:906911"},"body@stripHtml({\"truncateLength\":200})":" Hello ! \n I've looked everywhere in this forum and saw a lot a people that are having the same issue but the answer is not clear for me... \n I want to change this pop up : I've followed this ...","body@stringLength":"1815","rawBody":"

Hello !

\n

I've looked everywhere in this forum and saw a lot a people that are having the same issue but the answer is not clear for me...

\n

I want to change this pop up :

I've followed this tutorial https://articulate.com/fr-FR/support/article/how-to-modify-invalid-answer-feedback-in-storyline and this one : https://articulate.com/fr-FR/support/article/how-to-create-a-custom-invalid-answer-message

Either way, my new layer \"invalid answer\" appears correctly, but the old one too...



So I want to get rid of the old invalid answer. Can you explain me how please ? :-)

\n

 

\n

You can find an example of this slide in PJ (.story)

\n

 

\n

Thanks !

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I followed the steps and the new Invalid Message is showing up correctly for my Text Entry slide. My problem is that it shows the \"Try Again\" message first, then it shows the \"Invalid\" message. That's too many messages based on one interaction. I've arranged the triggers  so that the \"Show invalid layer\" trigger is before the \"Submit interaction\" trigger. Not sure if it matters, but I also tried sorting the order of the layers as well. How can I prevent the Try Again message from showing up before the Invalid message?

\n\n

 

","body@stringLength":"923","rawBody":"

I followed the steps and the new Invalid Message is showing up correctly for my Text Entry slide. My problem is that it shows the \"Try Again\" message first, then it shows the \"Invalid\" message. That's too many messages based on one interaction. I've arranged the triggers  so that the \"Show invalid layer\" trigger is before the \"Submit interaction\" trigger. Not sure if it matters, but I also tried sorting the order of the layers as well. How can I prevent the Try Again message from showing up before the Invalid message?

\n\n

 

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Hello Claire!

\n

As my teammate Jaycee mentioned, you can modify the text on the original invalid answer pop-up, but you won't be able to remove it completely. 

\n

If the layer you created isn't showing up, do you mind sharing the .story file so we can take a look. You can share it in this discussion or privately in a support case. 

","body@stringLength":"517","rawBody":"

Hello Claire!

\n

As my teammate Jaycee mentioned, you can modify the text on the original invalid answer pop-up, but you won't be able to remove it completely. 

\n

If the layer you created isn't showing up, do you mind sharing the .story file so we can take a look. You can share it in this discussion or privately in a support case. 

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