Forum Discussion

CaFerreira's avatar
CaFerreira
Community Member
8 months ago

Invalid Embed Code

Hi there! I was getting the invalid embed code my the Rise 360 course and found this article about it: https://access.articulate.com/support/article/Rise-How-to-Fix-Invalid-Embed-Code I tried addin...
rise 360
CaFerreira's avatar
CaFerreira
Community Member
8 months ago

Hello LucianaPiazza​ ! Thank you so much for your help. I ended up creating a ticket to the Articulate team, and it looks like I had an iframe code within another iframe code, which Rise 360 does not support. The team provided me with a shorter version of the code that worked 🙌

Thanks again!

LucianaPiazza's avatar
LucianaPiazza
Staff
8 months ago

Hello CaFerreira​, 

Great call opening a support case! Thanks for sharing that my colleague Dexter was able to assist you with the correct iframe code setup! 

Feel free to reach out in the community with any future questions or discoveries. 

Have a wonderful day!