Forum Discussion
Invalid or corrupt file
Is anyone else getting messages that their storyline source files are invalid or corrupt. It happens intermittently and indiscriminately which is highly frustrating and stressful when you need to go back and make amendments.
See screen shots. If admin could help that would be great. I have sent in files in the past and sometimes you can get them back for me and at other times you haven't been successful. would love to understand what is happening here.
you can check if the archiv (.story = .zip) is corrupt with 7z (https://www.7-zip.org)
install and mouse right-click on the .story file => Test archive
if you get such an error message (Data error) - the file is gone, you need a backup
if you get with the 7z test "no errors" it's a job for articulate support
https://articulate.com/support/contact/360-teams