Forum Discussion
Is Rise down now?
My entire team is getting the same error message.
Access denied. This request was blocked. Please email support@articulate.com if you continue to receive this message.
Hi everyone,
Thanks for reaching out! Rise 360 was down briefly yesterday. It's back up and running normally now. We're really sorry for any difficulty this caused.
In the future, you can see and subscribe to real-time status updates here: https://www.articulatestatus.com
Seems like Rise is timing out all morning, this morning. Getting the 504 Gateway Time-out message.
No Rise for me either - it looks like it isn't recognizing my credentials since it looks like it's resuming my session but then I get a page that says "...there was an error logging you in." I've cleared my cache, but the problem is persisting. I can log into things like Storyline without an issues. My team is reporting on and off problems (some got on and are still on. Others got on but are now getting Gateway error messages.
