Forum Discussion
Issue deleting folders in Rise
I'm having trouble deleting folders in Rise. I select the bin icon and confirm I want to delete the folder but always get an error message: Request failed with status code 403. There's nothing in th...
Yes, I am receiving this error message on multiple browsers.
Error
Something went wrong.
Request failed with status code 403
Hi Melissa! I'm sorry to hear about the issue you are encountering.
Is the issue specific to deleting folders in Rise? Do you encounter a similar issue when deleting courses? Is anyone from your team experiencing the same issue?
At this point, I would recommend opening a support case here and sharing the screenshots of the folder you are trying to delete as well as any error messages you are encountering. Our support engineers will be able to take a closer look and determine our next course of action.
