Forum Discussion

MadisonCurtin's avatar
MadisonCurtin
Community Member
2 years ago

Issue previewing entire project

Does anyone have ideas on how to get my Storyline to stop erroring when attempting to preview the entire project or publish it? 

I have tried:

  • Restarting everything
  • Making a copy and trying to preview in that (still didn't work in the copy)
  • Uninstalling Storyline
  • Checked for updates
  • Changed the thumbnail picture in the publishing pop-up
storyline 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi Madison,

    I'm sorry to hear that you're experiencing this issue!

    It seems like you've done some troubleshooting already, so I've opened a support case on your behalf. You'll be hearing from one of our Support Engineers soon via email so we can investigate what's going on.

Related Content