Forum Discussion
Issue with Articulate Storyline & Previewing
Issue isn't fixed; decided not to chase it up because the troubleshooting was based on the memory of my PC and not the fact that the feature worked fine until now. Just won't use it going forward thanks though!
Can you confirm that you are on the latest update?
Yup I made sure to do the update before I started working.
Hi grantdrmaj-d22! I see that you've connected with my teammate, Amlan, in a support case. He shared a few initial troubleshooting steps via email. Have any of those fixed this issue where Storyline is crashing when pressing the "Play" button? If not, the next step would be to share your .story file with Amlan so he can test it on his end.
Issue isn't fixed; decided not to chase it up because the troubleshooting was based on the memory of my PC and not the fact that the feature worked fine until now. Just won't use it going forward thanks though!
