Forum Discussion
Issue with custom replay in Storyline 360
Hi,
I'm once again facing issues with audio overlapping. I have a slide with six layers, each containing its audio and animation. I've also added a custom replay button.
The problem occurs when I view all the tabs, move to the next slide, and then return to the tabs slide. When I click the replay button, the audio from the layers overlaps with the base slide audio, resulting in multiple audios playing simultaneously. The issue seems to vary between systems—some work correctly, while others do not.
Could there be any Storyline settings, browser settings, or system settings causing these different outcomes? I have attached my story file.
- StevenBenassi4 months agoStaff
Hi Anand!
Sorry to hear you're still having issues with audio from your Storyline course!
I've opened a support case on your behalf so our support engineers can take a closer look into this behavior. You're in excellent hands troubleshooting with them and they should be reaching out to you shortly!
- AnandMorab4 months agoCommunity Member
The issue has been successfully resolved. Thank you for your assistance.
- KellyAuner4 months agoStaff
Glad to hear it, AnandMorab!