Forum Discussion
JoseTansengco
7 months agoStaff
Hi Jon,
Happy to help!
If you're referencing a file in your URL, have you tried renaming it so that it doesn't contain any special characters? As a troubleshooting step, try renaming the file so that the name contains just letters to see if this helps. You'll also want to make sure that the URL is accessible when entered in a browser.
If the issue persists, please share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening. We'll delete it when we're done testing!
- JonathanFarry7 months agoCommunity Member
Thanks Jose. Ill give that a go in the first instance.