Forum Discussion

Princysharma's avatar
Princysharma
Community Member
9 days ago

Issue with Slide Count and Progress Display in Storyline Training

Hi Team,

I have edited one of the trainings in Articulate storyline 360, where I added a new slide to an existing module. The module now has 50 slides in total across six modules.

Upon completing all modules:

  • The landing page correctly shows all modules as completed.
  • I received an email confirmation for training completion.
  • The tracking and reporting in LMS is based on the “Complete Course” trigger, not slide views.

However, when I check the menu progress:

  • It shows 49/50 slides viewed instead of 50.
  • The progress bar remains at 97%, even though all modules are completed.
  • The menu does not fully capture progress, specifically for Modules 5 and 6.

Could you please help me understand why this discrepancy exists? Since the system correctly registers completion and issues a certificate, I want to confirm whether this is a display issue or if any adjustments are needed.

Looking forward to your insights.

  • Do you have a slide that the user doesn't touch? Is it a question bank not in use? Is it possible a slide is being jumped over?

    It is difficult to troubleshoot without seeing the file. It should be easy to troubleshoot with the file, if they are in seperate scenes. 

    • Princysharma's avatar
      Princysharma
      Community Member

      the slides is in same scene , its not getting jumped 

  • Try deleting slides, and building back up to see if/when the figure is ever right.

    • Princysharma's avatar
      Princysharma
      Community Member

      this issue was initially with module , i just wanted get this corrected

  • You may need to raise a support case, without seeing the file, this is guess work.