Forum Discussion
Issues Tracking with Workday Learning (LMS)
We are piloting right now and built course in Rise (with Storyline interactions). We are highly disappointed in the LMS. It was purchased before our Learning team was assembled by the HR team so we're stuck with it for 18 more months :-(.
It's in an it's infancy so lacks critical aspects that LMS should have.
- We have noticed that when a learner completes a course and then revisits the course, it totally starts them off in a new course. It doesn't ask if you would like to resume, etc? it starts them off back off in the beginning of the course. Thus we now have to open our navigation so that learners once they complete courses, won't have to go through all of there course.
- If you need to update a course, it totally wipes out a learner's progress. There is NO (update a new version) option. So if you made any typos or had a glitch in a simulation, learners progress is LOST. They are back to the beginning of the course every time the course is updates. Your QA game had better be magnificent!
- Reporting is atrocious. It's just excel sheets that you have to export. Nothing pretty about it. Also The dashboard defaults to tables not graphs. And you can't make it default to graphs to make getting a quick glimpse easier.
- No gamification
18 more months can't come soon enough!
Eboni, you hit the nail right on the head! We were "fast followers" in implementing Workday Learning back in 2017 and it was AWFUL! Just as you stated, it lacks critical aspects every LMS should have! I don't think it's gotten much better because we just tested a Rise course in the system a few weeks ago and it took me 8 clicks to get to the content! RIDICULOUS!
I have just joined a new L&D team, and have also found out they have just begun the negotiation with Workday for the LMS element. What I read here is concerning.
I am also a massive 360 fan, but the company has been using Lectora and has a licence for the next 12 months.
It is wishful thinking to hope that the issues are articulate specific (I doubt it).
But can anyone give any update on workday LMS, is it getting any better?
We've been with Workday Learning since 2017, and yes, it's getting better. We also have an amazing HRIS team that does wonders with everything Workday rolls out.
We still run into random issues with courses. The problem is they're not consistent and so because they're inconsistent it's hard for me to believe that it's a SCORM issue. but that is what Workday keeps telling us. What I've found is if I re-publish the course (and don't change any settings) for whatever reason the issue seems to go away.
Did you see any improvements in reporting or the two issues you mentioned with SCORM files in the remainder of your time on the platform?
