Forum Discussion

PatriceSigmon's avatar
PatriceSigmon
Community Member
13 years ago

Javascript to MUTE audio?

Is it possible to MUTE audio in Storyline? I'm working on a course with a ground-up custom interface with a button that's supposed to mute/unmute - not pause/play or stop/play - the audio. Are t...
storyline 360
NicoleRalph-117's avatar
NicoleRalph-117
Community Member

Hello.

We have noted on a an IE browser after publishing a project the JavaScript for Mute/Unmute will not execute and the volume remains on.  Is there likely to be an 'odd' browser setting preventing this?  We are pointing our finger at the computer/browser because the Mute/Unmute works perfectly on 99% of devices tested.

Best regards,

Nicole

LizzieAngell's avatar
LizzieAngell
Community Member
6 years ago

Just tested one of our courses here on IE and the mute/unmute seems to be working fine.

We are using the 'classic' player with the buttons hidden and bespoke ones built.

I believe there maybe some function difference if you are using the 'modern' player but have not tested that myself.

  • NicoleRalph-117's avatar
    NicoleRalph-117
    Community Member
    6 years ago

    Thank you for your input. We are using classic player and bespoke navigation via storyline 360
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  • NicoleRalph-117's avatar
    NicoleRalph-117
    Community Member
    6 years ago

    The issue computer is a dinosaur

    • LizzieAngell's avatar
      LizzieAngell
      Community Member
      6 years ago

      #If the computer is a dinosaur - chances are that it is running the Flash version of the course and the Javascript therefore won't work.

      • NicoleRalph-117's avatar
        NicoleRalph-117
        Community Member
        6 years ago

        Thank you! That does make a lot of sense. Much appreciated
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