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JohnDenner's avatar
JohnDenner
Community Member
11 years ago

Keyboard Shortcuts Buggy?

A lot of the functions I use are buried in menus and require a multitude of clicks to perform. i.e. Format Shape options, Size Position (which should probably be combined with format shape), and Po...
storyline 360
AlexMills-9078a's avatar
AlexMills-9078a
Community Member
John Denner

Thanks again Ashley for responding. I hate to be a pain but the real problem isn't making shortcuts it's using them. That's why it seems like it's a software issue and not really a how to make a shortcut problem.

I think my align left example might have been a bad one. I know I can use ctrl + L to align text left or hit the button which is very easy. The RSI tasks I was referring to  are aligning objects left, right, middle, center, make same size, grow, shrink, distribute, etc... So the shortcut to align an object left becomes (Alt J A A L) rather than the simple Alt + 4. The shortcut to rotate 90° CW is (Alt H G UpArrow UpArrow RightArrow R) but should be (Alt H G O R) according to the underlined letters in the menu. Or better yet it should be Alt + 5.

 

90+% of the time the format window button does have focus (blue glow) on the close button. It's that other percentage that is the problem. So the question is... is the close button supposed to have focus 100% of the time? No matter what? Bet the farm on it? =)

Is there any update on this fix just yet? I am experiencing the same issues with Storyline 64 bit. These screenshots are a perfect example of what I am experiencing.

The Alt hotkeys that for things like bring to front work fine but as soon as you try and use the "Align" "Rotate" or "Size" functions the drop down just closes. 

Seems like the issue with the alt hotkeys happens with any drop downs within drop downs from my experience. 

JoseTansengco's avatar
JoseTansengco
Staff
7 months ago

Hi Alex,

Sorry to hear that you ran into this issue. The keyboard shortcuts to the features you mentioned worked for me when I tested them. Here's a quick recording of my test. Since we're getting different results when using the keyboard shortcuts, try repairing your Storyline 360 installation to see if this fixes the issue. 

If your menu dropdowns continue to close after performing the repair, open a case with our support team here to connect with our support engineers for further troubleshooting.

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