Forum Discussion
Knowledge Check Behavior
Hello,
I'm having trouble understanding why in Rise that the correct answers are effectively being revealed even when the reveal correct answer toggle is off. It is happening on multiple forms of knowledge checks. I'm not requiring a correct answer to proceed, and I have unlimited attempts turned on. The user selects a wrong answer, and low and behold, the correct answer is revealed.
Hello RobGibson-25619,
I’m excited to share that we've released a new Rise 360 update that includes:
- Fixed: Answer indicators would display in knowledge checks even when Reveal Correct Answer was disabled.
There’s nothing to install for web-based apps. New features and fixes are immediately available!
Please let us know if you need any additional help!
5 Replies
Hey RobGibson-25619,
Sorry to hear that you're experiencing this issue.
I can confirm we have this behavior logged as a bug in Rise 360. This bug causes Correct/Incorrect indicators to show even when "Reveal Correct Answer" is toggled off.
I've linked this discussion to the bug report so we can notify you as soon as a fix is ready. As a workaround, toggling "Reveal Correct Answer" ON and then back OFF, should force the indicators to disappear.
We appreciate your patience, and I'm sorry if this has been slowing you down!
That did the trick. Thank you!
Hello RobGibson-25619,
I’m excited to share that we've released a new Rise 360 update that includes:
- Fixed: Answer indicators would display in knowledge checks even when Reveal Correct Answer was disabled.
There’s nothing to install for web-based apps. New features and fixes are immediately available!
Please let us know if you need any additional help!
Dear Luciana, Unfortunately, the problem still hasn't been resolved. Even when I enable the setting that requires a correct answer to proceed in the course—even with unlimited attempts—both correct and incorrect answers are marked. The same thing happens when I specifically click the “Reveal...” button. This is a major problem and needs to be fixed urgently.
SusanneHi SusanneHosek-4e,
Appreciate you reaching out. I see that you've opened a support case and that you're working with my colleague Mcgem. You're in excellent hands!
We'll continue the conversation in your case, so everything is in one spot.
