Forum Discussion
alisonedwards
8 months agoCommunity Member
Knowledge checks don't play in published or preview mode
I had two microlearning projects in 360 that were functioning properly, but suddenly in preview or viewing the project from the published link, the microlearning stops playing at the knowledge check...
JoseTansengco
8 months agoStaff
Hello Alison,
Thanks for sharing a link to your course!
I tested it and can confirm that I also reached a section in your Microlearning course that prevented me from progressing.
Can I ask if you've tried deleting and rebuilding the block where the course freezes to see if this fixes the issue?
I also opened a support case on your behalf so our support engineers can check your course. You're in good hands, and someone from our team will be in touch shortly to help troubleshoot the behavior!