Forum Discussion

RachelRoller's avatar
RachelRoller
Community Member
3 years ago

Knowledge Checks in Microlearning Module not acknowledging an answer selection

When creating a microlearning module, we added in knowledge checks. However, when the end user goes to click their answer to the knowledge check, the circle next to the answer doesn't fill in or a g...
rise 360
LindsayTylutki-'s avatar
LindsayTylutki-
Community Member
3 years ago

I'm experiencing the same thing with Microlearnings.  We created a Course first and decided to break that up into Microlearnings, but when we test in our LMS, the options don't select when you click on them.  They will function if you click an option and then click Submit, but there's a lot of confusion when the option isn't showing as selected after clicking.  Please let me know if anything was figured out to troubleshoot.  Thank you!!

  • AngeloCruz's avatar
    AngeloCruz
    Staff
    3 years ago

    Hello Lindsay! I'm sorry to hear that you are having some difficulties with your Microlearning course.

    I created a sample Rise 360 course and made a Microlearning out of it with Knowledge Check blocks. I published the Microlearning course and tested it in SCORM Cloud. However, I was unable to replicate the issue you are experiencing.

    To further isolate the issue, you can also Test your course at SCORM Cloud and compare the behavior with your LMS. If you continue to encounter the same issue in SCORM Cloud, I would suggest opening a support case here so that our engineers can take a closer look and troubleshoot.