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JamesTischler's avatar
JamesTischler
Community Member
8 months ago

Languages missing for Label Translations

Hello,

I am new to Articulate/Rise, learning my way through.  I need to translate courses into various languages.  I have been using the XLIF and Smartcat successfully.  I went to select the respective language for the label translations, and the first two were successful.  When I went to do this on a third course, the languages available were cut down to 4.  I lost all of the extra languages and dialects to choose from.  Now it just says 'coming soon' for the extra languages.  Is there a reason for this?  Anyone else experiencing this?

Thanks!

 

Jim

label
rise 360
Translation

4 Replies

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  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    8 months ago

    Hi Jim, 

    I see that you've opened a support case and you're working with my colleague Robby. You're in excellent hands! 

    We'll continue the conversation over in your case. 

    Have a great weekend! 

    • NataliaRC's avatar
      NataliaRC
      Community Member
      20 days ago

      Hi Luciana, 

      We have also started translating some courses, and some of the languages we are interested in are not yet available. Do you have any timeline for when other languages will become available in the built-in label sets? We are particularly interested in European Portuguese, Brazilian Portuguese, and Italian. Thank you! 

      • LucianaPiazza's avatar
        LucianaPiazza
        Staff
        19 days ago

        Hello NataliaRC, 

        Thanks for reaching out and sharing your voice with us. We do not have any updates to share at this time. I have shared your insight with our product team. We'll be sure to share any updates in this thread so all are in the loop! 

        Have a wonderful weekend! 

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Hello,

I am new to Articulate/Rise, learning my way through.  I need to translate courses into various languages.  I have been using the XLIF and Smartcat successfully.  I went to select the respective language for the label translations, and the first two were successful.  When I went to do this on a third course, the languages available were cut down to 4.  I lost all of the extra languages and dialects to choose from.  Now it just says 'coming soon' for the extra languages.  Is there a reason for this?  Anyone else experiencing this?

Thanks!

 

Jim

","body@stringLength":"1005","rawBody":"

Hello,

I am new to Articulate/Rise, learning my way through.  I need to translate courses into various languages.  I have been using the XLIF and Smartcat successfully.  I went to select the respective language for the label translations, and the first two were successful.  When I went to do this on a third course, the languages available were cut down to 4.  I lost all of the extra languages and dialects to choose from.  Now it just says 'coming soon' for the extra languages.  Is there a reason for this?  Anyone else experiencing this?

Thanks!

 

Jim

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Languages missing for Label Translations","moderationData":{"__ref":"ModerationData:moderation_data:1199714"},"body":"

Hi Jim, 

\n

I see that you've opened a support case and you're working with my colleague Robby. You're in excellent hands! 

\n

We'll continue the conversation over in your case. 

\n

Have a great weekend! 

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Hi Luciana, 

\n

We have also started translating some courses, and some of the languages we are interested in are not yet available. Do you have any timeline for when other languages will become available in the built-in label sets? We are particularly interested in European Portuguese, Brazilian Portuguese, and Italian. Thank you! 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2025-04-02T23:12:04.976-07:00","lastPublishTime":"2025-04-02T23:12:04.976-07:00","metrics":{"__typename":"MessageMetrics","views":13},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:connect/community:rwgqn69235board:discuss/message:1199594/message:1222523","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxfDM5OjF8aW50LDEyMjI3MzksMTIyMjczOQ","node":{"__ref":"ForumReplyMessage:message:1222739"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1222739":{"__typename":"ModerationData","id":"moderation_data:1222739","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1222739":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1227187"},"id":"message:1222739","revisionNum":1,"uid":1222739,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"parent":{"__ref":"ForumReplyMessage:message:1222523"},"conversation":{"__ref":"Conversation:conversation:1199594"},"subject":"Re: Languages missing for Label Translations","moderationData":{"__ref":"ModerationData:moderation_data:1222739"},"body":"

Hello NataliaRC, 

\n

Thanks for reaching out and sharing your voice with us. We do not have any updates to share at this time. I have shared your insight with our product team. We'll be sure to share any updates in this thread so all are in the loop! 

\n

Have a wonderful weekend! 

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